Jacques Thibeault / Sr. Operations Coordinator, VMT Utilities
When did you start working on TAPS and why have you stayed? My wife and I moved to Valdez two years ago when she started a job with Alyeska as a SERVS response coordinator. I was sailing as a First Engineer in the US Merchant Marine at the time. After hearing about the opportunities and the work experiences with Alyeska from my wife and our friends, I knew I wanted to become part of the team. I applied for a position as a Senior Operations Coordinator with the VMT Utilities department during the summer of 2011 and began working in that position in August, 2011.
What do you like best about working for Alyeska? The employees, in the field and in the office. Everyone I have interacted with has been very helpful and cooperative. As a new employee I have found this very inviting.
Describe the TAPS culture. How is it shared with new employees? From my experience so far, I have definitely noticed a TAPS culture. This culture strongly promotes a safe and efficient work environment for all employees to ensure success.
Can you share an example of how you have seen Alyeska’s values of safety, teamwork, and innovation demonstrated on TAPS? Safety, teamwork and innovation are all values I have experienced with Alyeska. I have seen these attributes in every aspect in the field with operators as a team working amongst one another to reach a common goal.
Tamara Cohen / Contracting Officer
When did you decide to start working for Alyeska and why have you stayed? I have worked 6 ½ years working for Alyeska. I continue working here for lots of reasons. I love my job and the people I work with. I am grateful for the opportunities I’ve been given throughout my Alyeska career.
Tell us about your Alyeska work history. Since joining Alyeska my positions have included begin an intern for Business Planning, Accounting, and HR; then working as a Business Analyst, Acting Chief of Staff, Sector Coordinator and Contracting Officer.
Describe the TAPS culture. How is it shared with new employees? Our strong safety culture becomes known and practiced from day one on TAPS. As I’ve become more integrated into the company over the years, I continue to experience a TAPS culture full of so many opportunities that make a difference – such as volunteering in the community at Bean’s Café, or raising money for a great cause like the United Way campaign, or perpetuating our safety culture through our employee safety committees. We are able to balance life outside of work by using personal days, and maintain a healthy lifestyle with our health reimbursement program. Making a difference in others’ and our own lives is just one way we share and pass on our culture.
What do you like best about working for Alyeska? It’s people. I continually have awesome experiences working for and with amazing individuals who are dedicated to the viability of TAPS.
Can you share an example of how you have seen Alyeska’s values of safety, teamwork, and innovation demonstrated on TAPS? In 2009, I helped coordinate a Leadership Summit to discuss the company’s future. Leaders of all levels, industry experts, and Owner company representatives were in attendance. All of the teamwork and innovation that happened before, during, and after this event is truly a great example of Alyeska’s values.
What is a favorite memory from your time on TAPS? My favorite memories from my time on TAPS are when I’m in the field seeing our mission carried out. It is remarkable.
Rick Larson / Operations and Maintenance Supervisor
When did you start working on TAPS and why have you stayed? I've been with Alyeska for 21 years, starting as a mechanic. I am currently an O&M supervisor. I came to Alyeska because of the reputation of the company, the size and the opportunity for advancement. What kept me here for 21 years are those same things as well as the people I’ve met (and worked with) along the way.
Tell us about your Alyeska work history. I’ve been an operator, mechanic, PMT supervisor and currently hold the position of O&M Supervisor which I have been fortunate to hold for the past 11 years. The majority of my current position was spent at Pump Station 3.
Describe the TAPS culture. How is it shared with new employees? The TAPS culture is about doing the right thing, making the right decisions, and owning those decisions--always keeping the door open, and being willing to listen.
What do you like best about working for Alyeska? The close family relationship that each employee holds for each other--knowing that each person is there watching out for their other team members--and the safety program.
Can you share an example of how you have seen Alyeska’s values of safety, teamwork, and innovation demonstrated on TAPS? During the spill that occurred on January 9, 2011, all of these values were demonstrated by all the TAPS employees. Everyone stepped up to the plate. Shutting down the station safely demonstrated teamwork, innovation and safety. Identifying what the problem was took teamwork between the pump station personnel, Anchorage, and Fairbanks. Once the problem was identified, a plan was formulated and the team got the job done without any incidents – thanks to innovation, teamwork and safety.
What is a favorite memory from your time on TAPS? The time spent at Pump Station 4; fishing for lake trout at Galbraith Lake; hiking up to Castle Rock; time on the North Slope from Pump Station 4 to Pump Station 1; the wildlife and landscape I have been fortunate to see (and photograph); the people with whom I have worked; the many friendships I have forged--these are all part of my favorite Alyeska memories.
Mark Moustakis / Sr. Director of Projects & Project Controls
When did you start working on TAPS and why have you stayed? This is my 15th job at Alyeska. I came to work for Alyeska in 1990 because it was a well-respected, Alaska-based company.
Tell us about your Alyeska work history. I have worked in Valdez at the Valdez Marine Terminal and for the Ship Escort/Response Vessel System, or SERVS. I have also worked in Fairbanks for the pipeline. The biggest change is we have recentralized most of the support functions.
Describe the TAPS culture. How is it shared with new employees? Alyeska has a strong tradition of teamwork, and of people focused on supporting and teaching each other. Mentoring and working with the more senior employees seems to be the most normal way to pass on knowledge to our newer hires.
What do you like best about working for Alyeska? I have most enjoyed getting to know the people I work with and the professional opportunities that I have had as part of Alyeska Pipeline.
Can you share an example of how you have seen Alyeska's values of safety, teamwork, and innovation demonstrated on TAPS? My team has a very high focus on safety and we demonstrate it by setting strong expectations and providing the resources and structure to do our jobs safely every day.
What is a favorite memory from your time on TAPS? A highlight was leading the Long Range plan for the Ship Escort Response Vessel System in Valdez. Our hard work and focus resulted in obtaining the state-of-the-art tractor tugs.
Patti Altom / Senior Communications Assistant
When did you start working on TAPS and why have you stayed? I’ve been with Alyeska for 21 years. I started working here as a contract employee in February 1991, and was hired on as Alyeska in June of that same year. I have worked for other companies in my career but never really looked at any of them as a place where I’d want to spend 20+ years, until I started working here. My main reason for staying is the people. Having worked in different environments, I feel safe here. I’m not talking about our safety record, although it is very impressive, I’m talking about our work ethics. It is a great feeling to get up in the morning and enjoy coming to work because I don’t have to worry that things may be said that are out of place or inappropriate, or put up with behavior that is not conducive for a workplace environment.
Tell us about your Alyeska work history. I started in the Employment Office and then transferred to the Engineering Department, which was a promotion. This transfer happened right before this group did a complete reorganization. After the reorganization, I was transferred to the Projects Department and was there only a few months before I transferred to the Corporate Affairs Department (now Corporate Communications), which was another promotion. I’ve been in this department ever since, for 19 years.
What do you like best about working for Alyeska? The people. This company has the best people working here. They make new employees feel welcome, help them get acclimated to a new environment and take them under their wings so that they can grow. They embrace diversity which offers different ideas and ways of doing things. They encourage mentorship and share their expertise in order to pass on their experience to the next generation. Over the years I have seen many employees retire, only to come back again to work here as a contractor. It says a lot about a company when the retirees don’t hesitate to come back when asked.
What is a favorite memory from your time on TAPS? I have a lot of fond memories of my time here, but my most memorable is totally selfish. It was a number of years ago when I was celebrating a milestone birthday. My team, at that time, decided to give me a birthday week. For one full week, we would gather together; they would give me birthday good wishes and then give me a present or two. That was the best birthday ever. I will never forget what they did for me that year. I highly recommend it for everyone.
Scott Mittlestadt / Project Construction Manager
When did you start working on TAPS and why have you stayed? This is my fourth position with Alyeska. I was hired by Alyeska in 2000 after working for most of the 1990s in a few different contractor positions at the terminal in Valdez. My family lived in Palmer in the 1970s and after the pipeline construction was over, we moved back to the Lower 48. After a few years in the military, then school in Arizona, I missed the hunting and fishing in Alaska. Valdez was a good fit and working for Alyeska seemed like a great opportunity. I plan to work for Alyeska until my retirement goals have been met, or I find a wheel barrow full of hundreds.
Tell us about your Alyeska work history. My first position on TAPS was a Field Engineer for Price/Ahtna during the electrical code update project in the early 1990’s. At the end of that project, I was hired on with Veco Engineering as the Supervisor of the As-Built Department at the Valdez Marine Terminal, then worked with Colt Engineering on the Badami Project. The Valdez Maintenance Department was next on the list. I worked as a Maintenance Planner for a few years then as a Maintenance Coordinator. Making the move to work in the Alyeska Projects group was an exciting transition. I liked the change from Maintenance to Projects. Maintenance is all about reliability and consistency, where Projects has a definite start and finish with everything new in between.
Describe the TAPS culture. How is it shared with new employees? There is definitely a TAPS culture. It would be difficult for a new employee to read about the culture on TAPS and learn what it really is all about. You have to live it to realize what it is.
What do you like best about working for Alyeska? It has to be the people. I’ve made many friends over the last 20 years that I’ll stay in contact with for many years to come -- if they return my calls.
Can you share an example of how you have seen Alyeska's values of safety, teamwork, and innovation demonstrated on TAPS? On the Berth 1 and 3 Isolation project, the entire project team not only talked about having a safe project but committed to that as the ultimate goal in every action during the implementation of the field work. That project team, Alyeska and all contractors, involved worked seamlessly throughout the double shift shutdown work. The teamwork shown on the project was something I tried to repeat on all projects implemented afterward.
What is a favorite memory from your time on TAPS? My favorite memory during the time I have worked on TAPS will have to be the birth of my son in 1997. A close second is great memories at work and at play with many TAPS employees.
Leah "Honea" Hoffman / Maintenance Planner/Scheduler Lead
When did you start working on TAPS and why have you stayed? I came on in the fall of 1994 as a Pump Station Admin Assistant at Pump Station 8. I was 22 years old and very excited to be working on the pipeline. Security thoroughly searched me and then upon finding out it was my birthday, the next day brought me in a cake. It was a wonderful opportunity for me, and I made some of the most fantastic friendships there. I treasure my time there.
Tell us about your Alyeska work history. After my first job, I was the Pump Station Administrative Assistant at both Pump Station 7 and Pump Station 8. I did a two-year pipeline technician internship at Pump Station 7. I’ve worked in training as a technical writer, as the assistant to a vice president, and really found my niche with planning about 13 years ago. I’ve done planning for the pump stations and the roving maintenance team. I would have liked to continue as technician, but at the time, several pump stations were being shut down, so I changed positions again. That technical experience really helps me in my work now.
Describe the TAPS culture. How is it shared with new employees? There’s a culture to TAPS. Everyone out here understands and has experienced some sort of loss of their own family time. Here at work, your coworkers become your family. Like any family, there’re ups and downs. Our culture is rich, vibrant, evolving and complex.
I love how I can go just about anywhere on the pipeline or Valdez and I know someone, or we have someone in common. I can see someone I haven’t seen in a while and we pick up right were we left off, even though it might have been two weeks or two years since we last talked.
I think for those new to TAPS, they shouldn’t be intimidated or afraid to ask questions. Ask! There’s always someone with a great explanation and, usually a story as well.
What do you like best about working for Alyeska? The relationships I have with my coworkers. I love picking up my phone and talking to someone in Prudhoe Bay, and then in the next breath, calling Valdez about something. I like working with people and knowing that they want the same thing I do – a safe and efficient company. We all love Alaska and want the oil and gas industry to thrive while keeping Alaska just as pristine and wild as ever.
Can you share an example of how you have seen Alyeska’s values of safety, teamwork, and innovation demonstrated on TAPS? As a technician, I had a mentor (Ursula Netscher) who impressed upon me the need for teamwork and innovation. I always had a team of folks beside me who never, ever let me feel like I was an imposition for asking questions, seeking another set of hands, or stepping back and reassessing. That ingrained in me the knowledge that there’s never a reason someone should get hurt. You can always stop and get help or reassess how you’re going to do the work.
What is a favorite memory from your time on TAPS? I don’t have a favorite, of course. I adopted my daughter while I was at Pump Station 8. Jean Leder, a technician electrician at Pump Station 8, got everyone together and gave me a baby shower. At the time, there was a really big project going on at the station. I’ll never forget all these strangers congratulating me and sitting down to have a slice of cake with me.
Or Joel Lindsey, showing me how to use the deluge gun on the fire truck. It turns out a very windy day is ill-advised for this sort of training. We were both drenched.
I have so many wonderful, cherished memories of the last 18 years on this pipeline. I am truly blessed and honored to have worked with so many fine, wonderful people.
I can’t begin the name or thank all the people who helped me along the way. Just know that I’m grateful to you all.
Fred Wentz / Galbraith Maintenance Base O&M Supervisor
When did you start working on TAPS and why have you stayed? I have worked for Alyeska Pipeline Service Company since 1977. The work atmosphere and the caliber of all the field and corporate employees have been and continue to be very gratifying in many respects. A few years ago during a United Way campaign, they had a saying: “We are the Pipeline People.”
Tell us about your Alyeska work history. I have worked in the field as a pipeline technician and as a O&M supervisor since 1977. Twenty-six years of that has been north of the Brooks Range.
Describe the TAPS culture. How is it shared with new employees? I would like to say each and every one of the employees that works on TAPS epitomizes what TAPS culture is. Alyeska and the companies that work on TAPS work day after day to ensure the safety of everyone’s personal well being. We work to achieve an open work environment, and every single employee has the knowledge they know they can stop work at any time if it is deemed unsafe.
What do you like best about working for Alyeska? I enjoy working with the folks we have employed in the TAPS family. We all work to the best of our ability to ensure we have a high quality of work being done and that we are doing it right. When there is a pipeline shutdown, it's all hands on deck to troubleshoot and get the pipeline running again.
What is a favorite memory from your time on TAPS? During my first year at Pump Station 5 as a young 18-year-old, the head chef at the pump station was making steaks. I asked for two steaks (they were large steaks). He said, “Come back after your first one.” I was back in line about 5 minutes later.
Over the years, we have had some of the best cooks working along the pipeline. It’s a good feeling to know when your day starts or ends, you have a quality cooked meal waiting for you. Thirty-five years later, it is much the same. During holiday meals, it really is a feast made special for the field. If you can’t be with your loved ones, our catering staff works hard to make our home away from home pleasurable in the meals they prepare.
Kelly Nease / Incident Management Team & Preparedness Coordinator
Is this your first job or have you worked for Alyeska awhile? Why did you decide to start working for Alyeska and/or why do you continue working here? I started working on TAPS as a contractor in June 2007. I became an Alyeska employee July 2010. I decided to work for Alyeska because both of my parents worked for this company and growing up my dad always said it was a great place to work. I continue working for this company because of the people. This company is fortunate to have so many wonderful hard working people within it, and I am fortunate to be able to work with many of them.
Have you held other jobs at Alyeska? If so, what were they and why have you changed? I started out as the Power Vapor Administrative Assistant, and was with them when they were transitioned into the Utilities Team. I was also given the opportunity to work with the Fire/Safety Team and the Maintenance Team in the same capacity on a temporary basis. I was then hired at SERVS as their Compliance Analyst. I like to fix things, once I get into a position, and I feel that I have made it better for the next person to come along, I am ready to move on to the next challenge.
Do you think there is a TAPS culture? If so, what is it? How do we share and pass on our culture to new employees? I definitely believe we have a culture. Alyeska has the type of culture we should all be proud of! We continue to focus on flawless operations, breaking down silos within our organization and development programs, that is just to name a few. By role modeling, coaching and story telling we can pass this culture along to not only new employees, but the ones that have been here for years.
What do you like best about working for Alyeska? The opportunity for growth, and the encouragement to do so. I have never worked for a company that encourages people to grow to move onto bigger and better things.
Alyeska values safety, teamwork, and innovation. Can you share an example of how you have seen one of these values (or all) demonstrated on TAPS? I see it everyday, when I go out into the parking lot I observe several employees doing their 360 on work/personnel vehicles. SERVS is gaining a better relationship with state regulators by open communication. It is hard to pinpoint just a few examples when I observe all of them everyday.
What is a favorite memory from your time on TAPS? Honestly I really don’t have a favorite. I have enjoyed everyday working for this company. They range from volunteering for United Way, being the MC for our Holiday party and being part of a team that feels like a family.
Scott Hicks / Valdez Marine Terminal Director
Describe your history with Alyeska: My Alyeska experience began in 1986 on the Terminal as a project manager. My family and I left Alaska in 1991, but I returned in 1998 to work in Fairbanks as a pipeline advisor focusing on project activities. My roles have included Fairbanks area project manager, various roles throughout the Electrification and Automation project, and operations and maintenance supervisor at PS7 and PS9. Since 2007 I’ve been the Galbraith area manager, accountable for PS3 and PS4 operations and maintenance activities.
What do you enjoy most about working for Alyeska? The commitment to providing a safe work environment for our talented employees, our “can do” attitude and the approach to making our system as safe and efficient as possible. I also enjoy the numerous challenges and opportunities afforded by the type of work we do, the scope and variety of work and of course, location, location, location!
What are you most looking forward to in your new role in Valdez? It will be interesting to work in another facet of our business with some familiar and many new folks. I’m particularly looking forward to the challenges of maintaining and operating a vitally important facility, and working with the Valdez team to raise the level of safety performance beyond “Nobody Gets Hurt,” creating an environment where the expectation is to eliminate the opportunity to have an incident.
What do you do in your spare time? Downhill and backcountry skiing, family time, playing and helping with youth ice hockey (particularly with my son Todd’s teams), watching my daughter’s equestrian events, fly-fishing, and woodworking. Oh, and did I mention skiing?